Cookies
Cookie & Tracking Notice
How Visit Gauteng uses cookies and similar technologies, and how you control them.
Effective: 30 September 2026
What cookies are
Cookies are small files a website stores on your device. We also use similar technologies, such as your browser's local storage and the app's offline cache, which work in the same way. In this notice we call all of them "cookies".
Categories we use
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Strictly necessary: keep you signed in, keep the Platform secure, remember your cart, store your cookie choice and make the app work offline. These are always on because the Platform cannot work without them.
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Preferences: remember settings such as display theme and recently viewed items.
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Analytics: we use Google Analytics 4 to count visits and understand which pages and features are used, so we can improve the Platform. These cookies are set only if you choose "Accept all". If you choose "Essential only", we do not load Google Analytics and we set no analytics cookies.
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Marketing: we do not use marketing or advertising cookies. If we introduce them, they will stay off until you accept them, and we will update this notice first.
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Embedded content: some pages play videos from YouTube. The video loads, and YouTube may set its own cookies, only after you tap to play it. Maps load map images from OpenStreetMap.
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Your choices
On your first visit we ask for your cookie choice: "Essential only" or "Accept all". Choosing "Essential only" means we do not load Google Analytics and set no analytics cookies. You can change it at any time through the "Cookie preferences" link in the footer, and if you switch back to "Essential only" we delete the analytics cookies we set on this site and stop Google Analytics for the rest of your visit. Rejecting non-essential cookies does not stop the Platform from working. If we add new non-essential cookies, we will ask you again before they are used.
Cookie list
Always on, whatever you choose: sign-in session and security cookies (kept for your session or until you sign out); your cart; your cookie choice and display theme, stored in your browser until you clear them; and the app's offline cache.
Set only after you choose "Accept all":
- _ga and _ga_7YWDBML8HN, set by Google Analytics to tell repeat visits apart and to group them into a visit. They stay on your device for up to two years unless you delete them or switch to "Essential only". They apply to visit.gauteng.net only. If you accepted analytics on gauteng.net, that site's cookie may still be on your device: it belongs to that site, we neither set nor remove it, and your choice here does not change it.
Google Analytics records the pages you view, how long you spend on them, the site or search that sent you, and your device, browser and language. It uses your IP address to estimate the city you are in and does not store that address. It does not tell us who you are, and we do not use it for advertising. The analytics data is collected in a Gauteng Tourism Authority property shared with gauteng.net. Google deletes the detailed records of individual visits after 2 months. The visitor-level information behind the reports is kept for 14 months, counted from your most recent visit, so if you keep coming back it is kept for as long as you do, plus 14 months. Google processes it on our instructions and stores it on servers outside South Africa, including in the United States (see the Privacy Policy).
We update this list whenever we add or remove a tool.
Third-party cookies
Some features rely on other providers, such as Paystack at checkout, sign-in with Google, Facebook or Apple, Google Analytics if you accept it, and embedded videos and maps. These providers may set their own cookies under their own policies.
Browser controls
You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of the Platform (such as signing in) will not work.
Changes
We update this notice when our use of cookies changes. The effective date shows the current version.
Contact
Questions: admin@visitgauteng.net.
Operator: Gauteng Tourism Authority (GTA)
Studio 14, Transwerke Building, 2 Sam Hancock Street, Braamfontein
info@gauteng.net
Returns: admin@visitgauteng.net.
For complaints specifically about how your personal information was handled, you can also contact the Information Regulator of South Africa: enquiries@inforegulator.org.za / inforegulator.org.za.