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Legal
Legal documents
Everything that governs your use of Visit Gauteng, in one place.
Account & privacy
Privacy Policy
How we collect, use and protect your personal information.
Cookies
What cookies we use and how to control them.
Data Deletion
How to delete your account and the data we hold.
PAIA Manual
How to request access to information held by the GTA.
Accessibility
How we work to be usable by everyone.
Using Visit Gauteng
Terms of Service
The terms that apply when you use the platform.
Acceptable Use Policy
What you may and may not do on Visit Gauteng.
Community Guidelines
Standards for posts, comments and reviews.
Notice & Takedown
Report content that infringes rights or breaks the law.
Bookings & events
Booking Terms
When you book an attraction, experience or venue.
Events & Ticketing
When you buy a ticket to an event.
Cancellations & Refunds
When you can cancel and what is refundable.
Marketplace
Marketplace Buyer Terms
When you buy goods from a vendor.
Returns
When and how marketplace goods can be returned.
Shipping
Delivery times, costs and where we ship.
Prohibited Items
What may not be sold on the Marketplace.
Vendors & organisers
Vendor Agreement
For sellers in the Visit Gauteng Marketplace.
Organiser Agreement
For event organisers and ticket sellers.
Code of Conduct
Standards for vendors, organisers and partners.
Safety
Emergency Contacts
South African emergency numbers and the limits of this page.
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